Complaints

Should you wish to lodge a complaint with BKFA, please contact us and we will respond to you for further investigation and discussion.

A copy of our Complaints Handling Policy can be downloaded here.

We are committed to working according to the standard required by the Code of Conduct of the Australian Council for International Development (ACFID).

Any person who believes we have breached the ACFID Code of Conduct is entitled to make a complaint to the ACFID Code of Conduct Committee. Such complaints should be marked ‘confidential’ and addressed to:

Chair ACFID Code of Conduct Committee
C/– ACFID Private Bag 3
Deakin ACT 2600

Complaints made to the Birthing Kit Foundation Australia may be lodged via email or addressed to:

Chair of the Board of Directors
Birthing Kit Foundation Australia
PO Box 330 Belair South Australia 5052
info@bkfa.org.au